Terms and Conditions

All prices are in New Zealand Dollars and include GST.
All prices are subject to change without notice. Items are subject to availability.
If you have any queries, please contact us.


Goods are subject to available

Whilst we carry a large amount of stock, some goods which you order may not be available or have to be ordered in for you. If this is the case, we will either credit your account or put the goods on back order to be sent to you freight free when they are back in stock.
Where an item is being specially imported for a customer, 30% deposit may be required to confirm the order.

Goods remain the property of J W Shaw's International until paid for in full and funds cleared. 


Shipping Information

We use Track & Trace couriers for the majority of deliveries in New Zealand. 

All orders will be shipped within 2 working days after receiving your full payment.

Payment made via Internet transfer on the weekend, will show in our account Tuesday morning

During public holidays and weekends parcels are sent the next available working / business day.

Parcels within Auckland are targeted delivery is Overnight (working day).

Larger parcels delivered to North Island (outside of Auckland) and South Island may take 2-3 working days. 

Rural parcels may take 3 working days.

Parcels may also take longer on public holidays and weekends or rual delivery

There is no Saturday delivery.

It is Difficult for us to guarantee courier company will definitely meet their deliver schedule and all items will always arrive on time as there are issues can occur that are beyond our control. Your understanding will be much appreciated


Permission to Return

Please choose carefully before ordering - due to the nature of many of our products, we are unable to accept returns if you've changed your mind, decided against the colour, etc.

We reserve the right of permission to any return. We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt of goods and that they are returned within 14 days of invoice. We will credit to your account.

For unwanted merchandise the costs of both dispatching shipping and return shipping shall be the responsibility of the customer.



While we endeavour to supply accurate information on this site, errors and omissions may occur. J W Shaw's International does not accept any liability, directly or indirectly for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, from this site, J W Shaw's International staff.

You are solely responsible for the actions you take in reliance on the content on, or accessed, through J W Shaw's International. We reserve the right to make changes to the content provided any time and without notice. 


Damaged or Incorrect Merchandise

Because of the nature of the products/items we sell, please choose carefully as we are unable to return items if you change your mind, the color is not ideal etc.

We will, upon your request, replace any merchandise that is received in a damaged condition or as a result of a packing error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be your responsibility.


All orders must be prepaid.

On line shopping

We accept Credit Card (Visa, Master card and etc), Paypal and Bank Deposit / Internet Bank Transfer / Phone Bank Transfer:  Please add your business name as the reference for the deposit.

Our account details:

        Bank:       ANZ Bank

        Name:     J W Shaw's International Co Ltd

        Number: 01 0221 0826770 00


For pickup only

We accept cash / eftpos  only.


Professional Use Products
Chemical products i.e. colour tints, developer, lightening powder, permanent straightner, Keratin treatment etc are suitable for professional use only.
You need to be a hairdresser or colorists to purchase/use them.  Any miss-used of products will be on customer's own responsibility.
Thank you for your co-operation.

We use Track & trace couriers for all shipments.

Pickup (by arrangement) from our dispatch location is free.

An additional $4.50 is charged for rural delivery.

We cannot deliver to P.O. Boxes. 

Delivery Times:

We aim to dispatch orders within 2-7 days if your item is in stock. 

All back orders will be delivered within 21 days unless personally notified.